Support

For billing questions, refund requests, bug reports, or anything else about Batch, email support@batchphotoedit.com. A real person reads every message.

What to include

To help us help you faster, please include:

• Your browser and version (for example, Chrome 130 on macOS).
• Your plan tier (Free, Plus, or Pro).
• What you were trying to do and what happened instead.
• Any error text, including anything shown in the Chrome debugger banner while a batch was running.
• Approximate batch size and the edit you ran, if the issue happened during a batch.

Policies

For questions about how Batch handles information, see the Privacy Policy. For the agreement that governs installation and use of the extension, see the Terms of Service.